Fax numbers
- Deferment, forbearance, repayment plans, enrollment status changes 888-462-4163 Fax this number
- Loan discharge, forgiveness or bankruptcy claims 888-462-4153 Fax this number
How to fax it
- Fill in the form your servicer or StudentAid.gov gave you, and sign it.
- Write your name and CRI account number on every page.
- Send it from dimefax.com/send.
- Keep the delivered confirmation. Dimefax shows the date and time it went through.
Tips
- CRI also has a secure document upload tool on its site.
- Mail: CRI, Attn: Enrollment Processing, P.O. Box 82539, Lincoln, NE 68501-2539, or CRI, Attn: Claims, P.O. Box 82612, Lincoln, NE 68501-2612.
Dimefax costs 10¢ a page and you’re only charged if the fax goes through. On the web, page credits come in packs of 50 for $4.99, 100 for $9.99 or 200 for $19.99; the Dimefax iPhone app also sells 10 for $0.99. Credits you don’t use stay in your account and last as long as you fax once a year.
Where these numbers come from
Dimefax isn’t part of, or endorsed by, CRI. We copied these numbers from cri.studentaid.gov on November 11, 2026. Agencies change their numbers: if your letter, notice or form gives a different one, use that.